Privacy policy
Why this privacy statement
Maison Valère is committed to protecting your privacy and personal data. We will only use your personal data in accordance with the Privacy Act and other relevant applicable legal requirements. Any reference in this Privacy Notice to the Privacy Act is a reference to the Law of 8 December 1992 on the protection of privacy in relation to the processing of personal data. Any reference to the Regulation is a reference to the Regulation of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
With this Privacy Statement, Maison Valère wishes to make you aware of possible processing operations in respect of this data and of your rights. By using our platform/our website/our application, you explicitly grant your consent with possible processing operations by Maison Valère.
This Privacy Statement may be subject to updates and changes in the future. It is up to you to consult this document on a regular basis. Any substantial change will always be clearly communicated on Maison Valère's platform.
Who processes the personal data?
The website https://www.maisonvalere.be/ is an initiative of:
Maison Valère, Cleyemeereweg 8, 8432 Leffinge, Belgium
E-mail: info@maisonvalere.be
Phone: +32 476 432 640 and +32 59 31 17 22
What personal data are processed?
Maison Valère undertakes to process only those data which are relevant and necessary for the purposes for which they were collected. Following categories of personal data may be processed by Maison Valère:
- Identification details
- Financial details
- Personal characteristics
- Physical data
- Living habits
- Psychological data
- Family composition
- Leisure activities and interests
- Memberships
- Judicial data
- Consumption habits
- Housing characteristics
- Education and training data
- Data on profession and employment
- National register number and social security identification number
- Racial or ethnic data
- Sexual life data
- Political views
- Philosophical or religious beliefs
- Images
- Sound recordings
For what purposes will my personal data be used?
Maison Valère collects personal data in order to provide you with a safe, optimal and personalised user experience. The collection of personal data becomes more extensive the more intensively you use the website and our online services.
Data processing is essential for the operation of the website and related services. Processing is carried out exclusively for the following specified purposes:
- Giving you access to your user profile.
- Providing and improving a general and personalised service; including billing purposes, offering information, newsletters and offers useful and/or necessary for you, obtaining and processing user reviews and providing support.
- Offering and improving the products provided; person-centred and specific products based on information and data provided.
- The detection of and protection against fraud, error and/or criminal behaviour.
- Marketing purposes
When visiting Maison Valère's website, some data is collected for statistical purposes. Such data are necessary to optimise the use of our website. These data are: IP address, likely place of consultation, hour and day of consultation, which pages were visited. When you visit Maison Valère's website, you declare your consent to this data collection intended for statistical purposes as described above.
The User always provides personal data to Maison Valère himself and can thus exercise a certain amount of control. If certain information is incomplete or apparently incorrect, Maison Valère reserves the right to temporarily or permanently postpone certain expected actions.
Personal data will only be processed for internal use within Maison Valère.
We can therefore reassure you that personal data will not be sold, transferred or communicated to third parties associated with us. Maison Valère has taken all possible legal and technical precautions to avoid unauthorised access and use
We use cookies too!
During a visit to our website, 'cookies' may be placed on your hard disk to better tailor the website to the needs of returning visitors. Non-functional cookies help us optimise your visit to the platform and remember technical choices.
For a further understanding of how we use cookies to collect and process your personal data, please refer to our cookie statement.
If you wish to consult Maison Valère's website, it is recommended that you have cookies enabled. However, how to disable cookies can also be found in our cookie statement.
What are my rights?
Guaranteeing lawful and secure processing of personal data
Maison Valère always processes your personal data fairly and lawfully. This includes the following guarantees:
- Personal data will only be processed in accordance with the defined and legitimate purposes of this Privacy Statement.
- Personal data will only be processed insofar as it is adequate, relevant and not excessive.
- Personal data will only be kept for as long as necessary to fulfil the defined and legitimate purposes in this Privacy Statement.
The necessary technical and security measures have been taken to minimise the risks of unauthorised access to or processing of personal data. In the event of an intrusion into its IT systems, Maison Valère will immediately take all possible measures to minimise the damage.
Right to access/correct/delete your personal data
Upon proof of your identity as a User, you have a right to obtain confirmation from Maison Valère as to whether or not your personal data will be processed. In addition, if Maison Valère processes your data, you have the right to obtain access to the personal data collected. If you wish to exercise your right of access, Maison Valère will act on it within one (1) month of receiving the request. The request is made by registered mail or by sending an e-mail to info@maisonvalere.be.
Inaccurate or incomplete personal data can be corrected at any time. It is up to the User to correct inaccuracies and incompleteness in the first place themselves. You may exercise your right to correction by providing a supplementary declaration to Maison Valère. Maison Valère will act on this within one (1) month of receiving the supplementary declaration.
You also have the right to have your personal data erased by us without unreasonable delay. You can only invoke this right to be forgotten in the following cases:
- When the personal data are no longer needed for the purposes for which they were originally collected;
- Where personal data were collected on the basis of consent obtained and no other legal basis exists for the processing;
- Where objection is made to the processing and no overriding compelling legitimate grounds for the processing exist;
- Where personal data were unlawfully processed;
- When personal data must be deleted in accordance with a legal obligation.
Maison Valère assesses the presence of any of the aforementioned cases.
Right to restrict/object to the processing of your personal data
User has the right to obtain a restriction on the processing of your personal data:
- For the period Maison Valère needs to verify the accuracy of personal data, in case of dispute;
- When the data processing is unlawful and User requests restriction of processing instead of erasure of personal data;
- When Maison Valère no longer needs the User's personal data for processing purposes and User needs the personal data regarding a legal claim;
- For the period Maison Valère needs to assess the presence of the grounds for erasure of personal data.
User also has the right to object to the processing of their personal data at any time. Maison Valère will cease processing your personal data thereafter, unless Maison Valère can cite compelling legitimate grounds for processing your personal data that outweigh the User's right to object.
If User wishes to exercise these rights, Maison Valère will act on it within one (1) month of receiving the request. The request will be made by registered mail or by email to info@maisonvalere.be.
Right to data portability
User has the right to obtain the personal data provided to Maison Valère in a structured, common and machine-readable form. In addition, User has the right to transfer this personal data to another controller where the processing of the personal data rests solely on the consent obtained from the User.
If User wishes to exercise this right, Maison Valère will act on it within one (1) month of receiving the request. The request will be made by registered mail or by email to info@maisonvalere.be.
Right to data portability
User has the right to withdraw consent at any time. The withdrawal of consent does not affect the lawfulness of the processing based on the consent before its withdrawal. In addition, User has the right to lodge a complaint concerning the processing of its personal data by Maison Valère with the Belgian Commission for the Protection of Privacy.
If User wishes to exercise this right, Maison Valère will act on it within one (1) month of receiving the request. The request is made via registered mail or via email to info@maisonvalere.be.
